Q&A

Last updated: September 22, 2025

Frequently Asked Questions

Q. Do you ship internationally? A. We currently offer shipping to the United States, Canada, the United Kingdom, and Australia.

Q. How long will my order take to arrive? A. Most orders arrive within 10-15 business days. For detailed information on shipping times and options, please visit our Shipping Policy page.

Q. How can I track my order? A. After your order is dispatched, you'll receive a shipping confirmation email that contains your tracking information, allowing you to easily locate your product directly from the carrier's website. If for any reason your tracking number doesn't work, please contact us and we will assist you.

Q. Can I receive all of my orders in one package? A. If you purchase multiple products from our online store, they may arrive at different times or in separate packages because our products are stored and shipped from different locations.

Q. Can I change or cancel my order? A. If your order hasn't been sent yet, please contact us immediately, and we will do our best to change or cancel it for you. Orders that have already been dispatched cannot be changed or canceled.

Q. What payment methods do you accept? A. We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Apple Pay.

Q. What is your return policy? A. We offer a hassle-free return policy. For detailed information on returns and exchanges, please visit our Returns Policy page.

Q. Can I use more than one discount code on my order? A. We are always offering special deals to help you save! Please check our website banners and homepage for details on our latest promotions, including our popular holiday promotion and free shipping.